NO REFUND POLICY
We perform all due diligence to ensure that you get the best quality of hair you have purchased and we also inspect all orders thoroughly before dispatching to make sure there is no mixup or mistakes with orders. Therefore, all our sale are final and we do not offer refund.
EXCHANGE
We only EXCHANGE items if they are different from what was purchased.
customer is allowed one exchange if eligible.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and must be requested for within 3 business days of receiving the product. if after 3 business days, exchange would not be honored
You will be responsible for paying for your own shipping costs for returning your item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you once the exchange is ready
To complete your return, we require a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item.